Quickie: Mainstream support for Lync 2010 ending soon

On April 12th the mainstream support for Microsoft Lync 2010 will end, it will then enter the extended support period. The exception is the Lync (2010) Phone Edition – because it is supported by Lync 2013 and Skype for Business, the mainstream and extended support period for the Phone Edition have been prolonged for 2 years.

The following table shows the support lifecycle periods for Lync 2010:

Product Lifecycle Start Date Mainstream Support End Date Extended Support End Date
Microsoft Lync 2010 01/25/2011 04/12/2016 4/13/2021
Microsoft Lync 2010 Attendant 01/25/2011 04/12/2016 4/13/2021
Microsoft Lync 2010 Attendee 01/25/2011 04/12/2016 4/13/2021
Microsoft Lync 2010 Group Chat 01/25/2011 04/12/2016 4/13/2021
Microsoft Lync 2010 Phone Edition 01/25/2011 04/10/2018 04/11/2023

You can read about the Microsoft Support Lifecycle at https://support.microsoft.com/lifecycle .…

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Lync Front End Service (RTCSRV) won’t start

Hello everyone!

After not having that problem for a while, I’ve recently had some trouble with the Lync 2013 Front End service (RTCSRV) which was stuck on Starting… state. Interestingly, in my case this problem occured on a Lync 2013 Survivable Branch Server (SBS). Up until now I have only known this issue from Enterprise Front End Pools.

In order to resolve the issue, I started with checking the event log on the Lync 2013 SBS and I found the typical events which usually come along with this problem. I found some events (event ID 32173, ID 32174 and 30988) from the LS User Services plus some 32027 events from the LS Storage Service.…

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